FAQ

I'VE SEEN AN ITEM BUT I CANNOT SEEM TO FIND IT ONLINE?

A: If you see an item on our social media page but do not see it on our website the item is likely out of stock. We understand how frustrating this can be so it is likely your favorite items may restock or be replaced them with a similar style. Be sure to sign up for our newsletter in the pop up or on the bottom of each page where you will receive information on restocks, sales, and new arrivals.

WHERE DO YOU SHIP FROM?

A: We ship from Atlanta, Ga.  Please note we are not responsible for any delays or fees due to USPS or UPS. Please contact your local postal service for more information on customs and duties.

WHEN WILL MY ORDER SHIP?

A: All in stock orders are quickly shipped within 2-3 business days, peak season 3-4 business days. If your order has not shipped within this time frame, it may be because of: Pre-order items, items that are not in stock and have an estimated ship date. Personalized items. Missing information - check your email!

THE TRACKING SAYS MY ORDER ARRIVED BUT I HAVEN'T RECEIVED ANYTHING?

A: If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following: Verify the shipping address on your order that it's correct. Look for an attempted delivery notice slip. Double check your area in case it's stored in a hidden area. Check to see if your neighbors or someone in your residence accepted it. Allow an extra 1-2 days - in rare instances, orders have been marked as delivered before actually arriving.

ARE ALL ITEMS USUALLY RESTOCKED?

No, most items never restock so we suggest buying all of the items that you love before they sell out!

DO YOU OFFER PICKUP OPTIONS?

No, our company does not offer pickup options. All orders will be shipped via our mail courier to the address on file.

WHAT SIZES ARE YOUR MODELS?

Our tall model is 5’10 average size 2-4, and usually wears a size small.

Our short model is 5’4 average size 10-12, and usually wears a size large.

I FORGOT TO USE MY DISCOUNT CODE

Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code. 

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